Privacy Policy

Litguide Inc. operates the Litguide mobile application (starting now referred to as the “Service”) and is committed to protecting the privacy and security of the personal data of all its users, particularly children under 18. This privacy policy explains the types of data that the Service collects, the reasons for its collection, and the choices users have regarding using and disclosing their personal data.

Data

1.1 The Service collects the following data elements: Email address
First name and last name
Phone number

Usage Data (such as device type, unique ID, IP address, operating system, browser type, and diagnostic data)

1.2 Collecting these data elements is necessary to provide and improve the Service, notify users of changes, allow for interactive features, provide customer support, gather analysis, and detect and address technical issues.

Consent

2.1 Verifiable parental consent is obtained for the collection, use and disclosure of personal information of children under 18 unless there is a legal basis for using the Service as determined by law or established by regulators.

2.2 Users can maintain ownership and control of the content they create and upload to the Service.

2.3 Users can consent to the collection and use of personal information necessary to provide the Service without also agreeing to the use or disclosure of that information to third parties for other purposes.

Collection

3.1 The Service collects only the personal information required to operate the Service. It does not access browser history, contact lists, search terms, preferences, device identification, location, or other information unless directly related to providing the Service.

3.2 Users are given choices regarding the disclosure of data on their devices, such as location, identifiers, and contacts when downloading the Service onto mobile devices.

3.3 The Service never collects personal information covertly, and users’ profiles and activity within the Service are kept private unless the Service is collaborative and requires sharing.

3.4 Educators can create generic accounts for children and/or use as little personal information as possible to avoid excessive data collection.

Use, Retention, Disclosure

4.1 The Service uses, discloses and retains personal information only for the purpose of providing the Service.

4.2 The Service does not benefit or profit from the user’s personal information.

4.3 The Service does not profile children for marketing purposes or in ways that lead to unfair, unethical, or discriminatory treatment.

4.4 The Service does not repurpose student data or use it for research without express consent unless authorized by statute or anonymized.

4.5 Personal information that is no longer required to provide the Service is securely destroyed or made anonymous in a timely manner, and retention timelines are explicitly identified.

Security Safeguards

5.1 The Service has a comprehensive security program in place that is reasonably designed to protect the security, privacy, confidentiality, and integrity of student personal information against risks through the use of administrative, technological, and physical safeguards appropriate to the sensitivity of the information.

5.2 The Service’s security safeguards are defined in this policy.
5.3 Vendors used to provide the Service implement the same security safeguards.

5.4 Successor entities must implement the same security safeguards for personal information previously collected.

5.5 The Service has breach protocols in place.

Openness and Transparency

6.1 The Service communicates privacy notices, terms of use, contracts, etc., in clear, specific and unambiguous language that explains to users how their personal information is being used, processed, disclosed and retained by the provider and any third parties.

6.2 Privacy policies and terms of use are easily accessible to users after creating an account.

6.3 The Service provides users with the ability to access, correct, and delete their personal information.

6.4 The Service responds to inquiries or complaints regarding privacy in a timely and efficient manner.

6.5 The Service regularly reviews and updates its privacy policy to ensure compliance with all applicable laws and regulations.

Contact Information

7.1 If you have any questions or concerns about this privacy policy or the Service’s handling of personal data, please contact Litguide Inc. at the following email: privacy@litguide.ca

7.2 If you are unsatisfied with the response received, you can contact the relevant regulatory body for further assistance.

This privacy policy is effective as of November 11, 2019. It will remain in effect except concerning any changes in its provisions in the future, which will be in effect immediately after being posted on this page. Litguide Inc. reserves the right to update or change this privacy policy and encourages users to check this page periodically for any updates. Your continued use of the Service after any changes to this policy will constitute your acceptance of such changes.